Thursday, December 9, 2010

Trainees

My trainees are moving right along with their cross training, and they're in the final stages. They are finally on their own and handling cash. They had small mistakes with payments, but I assure them that everyone in our section, including those with the most experience, makes mistakes. I told them both that what's important is what have they learned from their mistakes and what steps will they take to avoid making the mistake again. Over all the trainees tell me that this has been a positive experience, and they're glad they were given a chance to learn our procedures.

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