Today I was asked if I could stay late and close our section. I agreed, closing our section is not a difficult task with a few exceptions. Today was one of those exceptions. Each night the cashiers count out the money they took throughout the course of the day. They enter their amounts into the computer to run a close out report. If their totals don't match those of the computer they won't be able to run a close out report. So when the totals don't match, the supervisor or a lead is called to figure out the problem and help the cashier close. Well, today I had to help a cashier close out and found out that the cashier had made a critical cash error, one that is going to need immediate attention first thing in the morning. This will involve calling the customer of the account for which the mistake was made. The accounting department will also need to be contacted to make the necessary adjustments. We will also need to deal with the cashier to decide the course of action to prevent future incidents. It is safe to say that I will have an interesting morning to start my day at work tomorrow.