Friday, November 26, 2010

Long day

The courthouse closed for the long holiday weekend, so on Wednesday I had to work 11 hours to prepare for what is usually the busiest day of the year: the Monday after Thanksgiving. In the morning, we normally do the deposit of the money the court took in on the day before. But because Thursday and Friday were holidays, we did the deposit of Wednesday's money at the end of the day on Wednesday. The deposit usually takes between 2 to 3 hours, and that's why I worked an 11 hour day. By doing the deposit the same day it will allow me to be posted at a customer service window on busy Monday morning, when the we'll have a huge number of customers waiting in the lobby. We also asked the the employees in our section if the would like to start their shift early and others to stay late if needed. This past Wednesday was very busy, the busiest we have been in the past 6 months, so we got and taste of what's to come Monday. But I admired how my supervisor really thought the situation through and did everything possible to plan for the crush. I think the employees appreciated that he was doing his best to keep them and the customers calm, and they were willing to do their part to help.

2 comments:

  1. Hello Arturo,
    Great job! you are a hard worker, an 11 hour day is quite long. I am glad to hear that you have a good supervisor that show the skills of a good leader /manager.

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  2. I did not know that the day after Thanksgiving was the busiest day for the courthouse. Eleven-hour workdays are tough. If there is anything this semester has taught me, it is to manage my time efficiently because you never know when these busy days might come.

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