Monday, December 6, 2010

Chaos at the court house

Friday was a crazy day at the courthouse. We were missing six staff members, and Fridays are usually busier than other weekdays. First thing in the morning, we had to reassign the duties of the absent employees. In addition one of our leads was scheduled off, so the supervisor and I had our hands full. I'm proud of the staff who were present, as usual they performed above and beyond their duties. Im especially proud of Veronica, at the present time  the back up lead, who showed that she is ready to become a lead full time if needed. I had to open a window to help move the customers waiting in the lobby. Overall, the day went as well as one can hope, considering how short staff we were.

1 comment:

  1. Being short-staffed can be miserable if you don't have a good multi-functional team, which it sounds like you do. Glad things worked out!

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